Barrel Wine Tours is searching for dynamic wine industry professionals who are passionate about delivering on the promise of excellence in guest service. Our model is different than most tour operators, as we are not a transportation company; rather, we are wine professionals with various wine knowledge levels, and fully rooted passion.
Do you have the passion to join our team?
As a Barrel Wine Tours guide, you’ll provide our guests with the exceptional experiences that Barrel Wine Tours is known for. Your warm and genuine personal attention complements your knowledge of Washington wine. You ensure guests and partners feel valued and appreciated and leave them with an enthusiastic and memorable impression of Barrel Wine Tours.
Responsibilities:
- Consistently offer professional, friendly and engaging guest service
- Anticipate guest needs, follow-up on requests, and ensure 100% satisfaction
- Ensure the safety and well-being of guests and colleagues by maintaining and upholding safety procedures
- Maintain excellent communication and relationships with area wineries, restaurants and colleagues
- Maintain excellent knowledge of Washington wine and Woodinville wineries, local facilities and products, restaurants, attractions, events, history, etc.
- Create and report tour summaries
- Other duties as assigned
- Must be at least 21 years old
- Proficiency in English (verbal and written) and ability to work in the US required
- Ability to work days, evenings and weekends
- Wine industry experience strongly preferred
- Must be a team player and possess a positive attitude
- Minimum TWO years’ guest service experience; in a tourism, hospitality, wine industry
- Pourers’ permit required
- Wine-related education/certification a plus (WSET preferred)
- Social media management experience a plus